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Customer service
General Questions
How can I contact you?
What is overcoming-fear-of-public-speaking.com and who is behind it?
What do I get for my money?
Where can I send my comments, tips and complaints?
Ordering, payment and delivery
How can I order the Overcoming Fear of Public Speaking® eBook?
I don’t live in the Netherlands. Can I still order the book?
Which methods of payment can I choose from?
Can I pay in my own currency?
How can I download the digital eBook?
Conquering the fear of public speaking
Can even I conquer my fear of public speaking?
Which techniques does Overcoming Fear of Public Speaking® use?
Has the eBook been written in clear, understandable language?
In which languages is the programme available?
Where can I find more information about the fear of public speaking?
What do experts say about the methods used by Overcoming Fear of Public Speaking®?
What do customers say about Overcoming Fear of Public Speaking®?
Safe ordering and payment
What if I’m not satisfied?
Is payment at overcoming-fear-of-public-speaking.com safe?
Are my personal details safe at overcoming-fear-of-public-speaking.com?
General Questions
| How can I contact you? |
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You can contact us by phone, post and email:
vanSpijck B.V.
IJsseldijk 368,
2922 BN Krimpen aan den IJssel
The Netherlands
tel: 0031 180 551737
info@vanspijck.com |
| What is overcoming-fear-of-public-speaking.com and who is behind it? |
| |
Overcoming-fear-of-public-speaking.com is an online shop that supplies a eBook and accompanying material with which people can overcome the fear of public speaking in the safety of their own home. The book was written by Benjamin van Spijck. He is a ‘hands-on’ expert in the field of overcoming fear of public speaking® and in coaching people in overcoming their fear.
The eBook Overcoming Fear of Public Speaking® is published by vanSpijck B.V. in Krimpen aan den IJssel. vanSpijck is the internet marketing agency of Marnix Rottier en Fred Kappinga. |
| What do I get for my money? |
| |
When you order the Overcoming Fear of Public Speaking® eBook a link to the eBook is sent to you via email so that you can begin the training course immediately after payment. The digital eBook is a PDF file that you can read with Adobe Acrobat Reader on your computer and that you can print off.
The eBook consists of 16 chapters of information and exercises for overcoming the fear of public speaking. The eBook consists of daily exercises for a period of 21 days. Click here for the list of contents. |
| Where can I send my comments, tips and complaints? |
| |
Of course we always like to hear your comments and tips, and your complaints, so that we can continue to improve our service. You can reach us at info@vanspijck.com. |
Ordering, payment and delivery
| How can I order the Overcoming Fear of Public Speaking® eBook? |
| |
If you wish to order the Overcoming Fear of Public Speaking® eBook, simply click on the “order here” button that you will find on every page of this website, then follow the instructions for ordering and paying. If we receive your order and payment you automatically receive a link to the eBook by email. |
| I don’t live in the Netherlands. Can I still order the book? |
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Yes, we sell to and deliver to every country in the world. |
| Which methods of payment can I choose from? |
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At Overcoming Fear of Public Speaking® you can pay with VISA and MasterCard, Moneybookers and PayPal. From countries belonging to the European Union, you can also pay by manual transfer from your bank or giro account. |
| Can I pay in my own currency? |
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Unfortunately not; at Overcoming Fear of Public Speaking® you can only pay in US Dollars (USD).
To convert the price of the book to your own local currency, please use our Currency Converter. Please note that the exchange rates provide an approximation only and your credit card will be billed in US Dollars. |
| How can I download the digital eBook? |
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After you have paid for the eBook, an email will be sent to the email address you entered in the payment process. In this email you will find a link. To download your personal copy of Overcoming Fear of Public Speaking®, simply click on the link in the email.
If you do not receive an email with the download link, check your bulk mail or spam folders first. If my email is not there, please send me an email with your name and the email address you entered in the payment process. Please follow the same procedure if you have a problem downloading your copy. The problem will then be solved quickly. |
Conquering the fear of public speaking
| Can even I conquer my fear of public speaking? |
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In principle, everyone can conquer their fear of public speaking. If you suffer greatly from a phobia, or if you suffer from several phobias, seek advice from your doctor before starting this programme. |
| Which techniques does Overcoming Fear of Public Speaking® use? |
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Overcoming Fear of Public Speaking® is based on a unique combination of relaxation exercises, psychotherapy techniques and neurological insights. It is exactly the combination of these techniques that makes this method more effective than the traditional approach. Read more about the techniques used here. |
| Has the eBook been written in clear, understandable language? |
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Yes. The use of jargon has been avoided as much as possible. If you do need to find exact explanations of terms or concepts, they are set out for you in the glossary. |
| Where can I find more information about the fear of public speaking? |
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Here you can find useful links about phobia, speech anxiety, public speaking tips, anxiety treatments, techniques for presentations etc. |
| What do experts say about the methods used by Overcoming Fear of Public Speaking®? |
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Experts agree that the fear of public speaking and other (social) phobias are easily treated with cognitive restructuring, imaginary exposure and visualization. These techniques from behavioural and cognitive therapies (two leading movements within psychotherapy) form the basis of Overcoming Fear of Public Speaking®. Read more about the opinions of experts here. |
| What do customers say about Overcoming Fear of Public Speaking®? |
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Many people have benefited from the Overcoming Fear of Public Speaking® eBook. You can find a number of reactions from readers here. If you would also like to share your views of Overcoming Fear of Public Speaking®, send me an email. |
Safe ordering and payment
| What if I’m not satisfied? |
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If you are not satisfied you will receive a refund of your full purchase price. Click here for the satisfaction guarantee. |
| Is payment at overcoming-fear-of-public-speaking.com safe? |
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Overcoming-fear-of-public-speaking.com has consciously chosen for the PayPal, MasterCard, VISA, Moneybookers and manual transfer payment methods because they are safe and accepted forms of online payment. Payment via PayPal, Moneybookers and credit card is done via a secure SSL server. |
| Are my personal details safe at overcoming-fear-of-public-speaking.com? |
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Yes, your personal details are completely safe. They are used solely for the processing of your order. Read more about the way overcoming-fear-of-public-speaking.com treats personal details here. |
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