Customer service

General Questions
How can I contact you?
What is overcoming-fear-of-public-speaking.com and who is behind it?
What do I get for my money?
Where can I send my comments, tips and complaints?

Ordering, payment and delivery
How can I order the Overcoming Fear of Public Speaking® eBook?
I don’t live in the Netherlands. Can I still order the book?
Which methods of payment can I choose from?
Can I pay in my own currency? 
How can I download the digital eBook?

Conquering the fear of public speaking
Can even I conquer my fear of public speaking?
Which techniques does Overcoming Fear of Public Speaking® use?
Has the eBook been written in clear, understandable language?
In which languages is the programme available?
Where can I find more information about the fear of public speaking?
What do experts say about the methods used by Overcoming Fear of Public Speaking®?
What do customers say about Overcoming Fear of Public Speaking®?

Safe ordering and payment
What if I’m not satisfied?
Is payment at overcoming-fear-of-public-speaking.com safe?
Are my personal details safe at overcoming-fear-of-public-speaking.com?

General Questions

How can I contact you?
  You can contact us by phone, post and email:
vanSpijck B.V.
IJsseldijk 368,
2922 BN Krimpen aan den IJssel
The Netherlands
tel: 0031 180 551737
info@vanspijck.com 

What is overcoming-fear-of-public-speaking.com and who is behind it?
 

Overcoming-fear-of-public-speaking.com is an online shop that supplies a eBook and accompanying material with which people can overcome the fear of public speaking in the safety of their own home. The book was written by Benjamin van Spijck. He is a ‘hands-on’ expert in the field of overcoming fear of public speaking® and in coaching people in overcoming their fear.

The eBook Overcoming Fear of Public Speaking® is published by vanSpijck B.V. in Krimpen aan den IJssel.


What do I get for my money?
 

When you order the Overcoming Fear of Public Speaking® eBook you will be redirected to a secure page with a link to the eBook so that you can begin the training course immediately after payment. The digital eBook is a PDF file that you can read with Adobe Acrobat Reader on your computer and that you can print off.

The eBook consists of 16 chapters of information and exercises for overcoming the fear of public speaking. The eBook consists of daily exercises for a period of 21 days. Click here for the list of contents.


Where can I send my comments, tips and complaints?
  Of course we always like to hear your comments and tips, and your complaints, so that we can continue to improve our service. You can reach us at info@vanspijck.com.

Ordering, payment and delivery

How can I order the Overcoming Fear of Public Speaking® eBook?
  If you wish to order the Overcoming Fear of Public Speaking® eBook, simply click on the “order here” button that you will find on every page of this website, then follow the instructions for ordering and paying. If we receive your order and payment you automatically will be redirected to a secure page where you can download the ebook.

I don’t live in the Netherlands. Can I still order the book?
  Yes, we sell to and deliver to every country in the world.

Which methods of payment can I choose from?
  At Overcoming Fear of Public Speaking® you can pay with VISA and MasterCard, JCB, AMEX, DISCOVER and PayPal. The payment provider is Clickbank.

Can I pay in my own currency? 
  Yes this is possible.


How can I download the digital eBook?
 

After you have paid for the eBook, you will be redirected to a secure page where you will find a link. To download your personal copy of Overcoming Fear of Public Speaking®, simply click on the link on the download page.


Conquering the fear of public speaking

Can even I conquer my fear of public speaking?
  In principle, everyone can conquer their fear of public speaking. If you suffer greatly from a phobia, or if you suffer from several phobias, seek advice from your doctor before starting this programme.

Which techniques does Overcoming Fear of Public Speaking® use?
  Overcoming Fear of Public Speaking® is based on a unique combination of relaxation exercises, psychotherapy techniques and neurological insights. It is exactly the combination of these techniques that makes this method more effective than the traditional approach. Read more about the techniques used here.

Has the eBook been written in clear, understandable language?
  Yes. The use of jargon has been avoided as much as possible. If you do need to find exact explanations of terms or concepts, they are set out for you in the glossary

In which languages is the programme available?
  At the moment, Overcoming Fear of Public Speaking® is available in English and Dutch. The training programme may be translated into other languages like Danish, German, Hungarian, Norwegian, Portuguese, Slovenian, Spanish and Turkish in the near future.

Where can I find more information about the fear of public speaking?
  Here you can find useful links about phobia, speech anxiety, public speaking tips, anxiety treatments, techniques for presentations etc.

What do experts say about the methods used by Overcoming Fear of Public Speaking®?
  Experts agree that the fear of public speaking and other (social) phobias are easily treated with cognitive restructuring, imaginary exposure and visualization. These techniques from behavioural and cognitive therapies (two leading movements within psychotherapy) form the basis of Overcoming Fear of Public Speaking®. Read more about the opinions of experts here.

What do customers say about Overcoming Fear of Public Speaking®?
  Many people have benefited from the Overcoming Fear of Public Speaking® eBook. You can find a number of reactions from readers here.  If you would also like to share your views of Overcoming Fear of Public Speaking®, send me an email.

Safe ordering and payment

What if I’m not satisfied?
  If you are not satisfied you will receive a refund of your full purchase price. Click here for the satisfaction guarantee.

Is payment at overcoming-fear-of-public-speaking.com safe?
  Overcoming-fear-of-public-speaking.com has consciously chosen for Clickbank because they are safe and accepted forms of online payment. All Paymentw are done via a secure SSL server.

Are my personal details safe at overcoming-fear-of-public-speaking.com?
  Yes, your personal details are completely safe. They are used solely for the processing of your order. Read more about the way overcoming-fear-of-public-speaking.com treats personal details here.




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